Millions unable to withdraw cash

Lostinthestates · Post by **Lostinthestates** » Sat Jun 02, 2007 1:23 pm

Millions of customers across the UK have been stuck without access to cash after their bank cards stopped working in ATM machines.

The Royal Bank of Scotland (RBS), which also owns NatWest, has apologised after its cashpoint, online and telephone banking systems crashed.

RBS cards are now working. Natwest customers, unable to get cash from ATMs, can use chip-and-pin machines.

A spokeswoman said: "We are very sorry, and we're working to sort it out."

'Very frustrating'

She added that until the problem was identified and fixed, customers could get cash from retail outlets which offered cashback.

Guy Swanwick, 45, from Liverpool, told the BBC News website he tried to access cash at 2300 on Friday 1 June near his home, but was unable to do so.

Mr Swanwick, who is disabled, said: "I tried 12 cashpoints without success.

"I ran into several other NatWest customers in the same position. It was very frustrating."
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Never liked NatWest - always thought their customer service sucked!!! Could be quite annoying not being able to get to your cash when you are out on a bender

Post by **Skylace** » Sat Jun 02, 2007 3:49 pm

Man, that would have to stink. Especially if you really needed the cash!

SpursFan1902 · Post by **SpursFan1902** » Sat Jun 02, 2007 4:16 pm

Kinda scary, really...in a Y2K no technology works sorta way.

GingerTruck · Post by **GingerTruck** » Sat Jun 02, 2007 9:02 pm

it just shows the power the banks have

girldorksrule · Post by **girldorksrule** » Sat Jun 02, 2007 10:48 pm

GingerTruck wrote:it just shows the power the banks have

I disagree. It shows the power money has. If you need the money, you can go inside and withdraw some (I know, not after hours), but it isn't the bank with the power. They just hold the technology.

Post by **eefanincan** » Sun Jun 03, 2007 1:05 am

It also shows how reliant we are on technology.... does anyone remember actually setting a budget for the week then withdrawing that amount of cash? I always keep a little in my wallet but for the most part, enjoy the convenience of debit.

alan1254 · Post by **alan1254** » Sun Jun 03, 2007 1:15 am

we are totaly at the mercy of computers and electricity, 20 years ago we lived ina kind of harmony with computers where they did some of the work for us, now if the power went off or the computers stopped working our whole lives would fall apart, think about it there is almost nothing in our daily lives that is not related to computers what what we do if they suddenly were not th..........